Introducing The Soccer Factory, a premier soccer store known for its exceptional customer service and high-quality merchandise. With a dedicated manager named Junior, who brings his professional soccer experience and knowledge of various soccer shoes, customers can trust that they will receive expert assistance in finding the perfect fit for their needs. The Soccer Factory has gained a reputation for its first-class service, ensuring customer satisfaction with every visit.
In addition, the store's semi-annual sale is a highly anticipated event, offering fantastic deals on jerseys, cleats, and balls at 50-70% off. While the sale may attract a crowd, the efficient staff at The Soccer Factory ensures a smooth and quick checkout process. Not only do they excel during the sale, but the store's team, including Tanner, Lus, and Caleb, consistently provides helpful support throughout the year.
Conveniently located at 12066 Starcrest Dr #100, San Antonio, TX, The Soccer Factory welcomes customers during flexible hours from Wednesday to Tuesday. As a local business, The Soccer Factory strives to meet the needs of soccer enthusiasts and offers a range of premium products.
Reviews
We LOVE the Soccer Factory semi-annual sale! Went in December and were able to score some incredible deals just in time for Christmas: jerseys, cleats, and balls at 50-70% off!
Be prepared to wait in line if you go early, but the deals are totally worth it.
There’s usually a long line to check out, as well, but don’t be fooled… the staff
does an amazing job of streamlining the process to get everyone through quickly.
It’s obvious how much work the crew puts in to organize the sale from start to finish. The lines move smoothly, items are laid out nicely with clear signage, and they have plenty of staff on-hand to support the large amount of customers.
Tanner, Luìs, Caleb, and the rest of the Soccer Factory team have always been incredibly helpful in assisting us any time we shop throughout the rest of the year, as well, and diligent in answering any questions we may have. We love supporting local businesses whenever possible, and the staff at Soccer Factory helps make it an easy decision to continue doing so!
I had an issue with my grandson’s soccer shoes and The manager,Junior, took great care of me. Junior was a professional soccer player and his experience with many types of soccer shoes aided him to fit my 12 year old grandson in the best shoes for his foot shape and size. I highly recommend this soccer store! First class customer service! Quality merchandise!
Disappointed in custom ordered jersey. Took over 60 days from date of order to receive the jersey For the money spent expected patches, logos, player name to possibly be sewed in but everything was vinyl iron pressed on. Ordered men’s medium jersey came in slim fit, no mention when ordering that jersey sizing ran slim fit, so the men’s medium fits more like a small. Don’t waste the money on a custom jersey for the cost and quality the standard jersey at the game is a better buy for the money. Disappointing, no return customer here, lesson learned.
Ordered Soccer Shorts and the correct items were not shipped. I called immediately to get fixed and I was informed there was nothing they could do about it. After being frustrated with this I was told it would be sent to a supervisor to review and I would be reached out to by the end of the business day. Never heard anything back, I have called almost every day since with the same answer and no resolution. Emails and calls to my rep go unanswered. Customer service is horrible with this company.
They did not do a good job on my son’s jersey. Told us they couldn’t do anything about it. Talked to someone else and said they could. We brought it in then they said they couldn’t so finally got someone to get the jersey fixed. I understand the issue with the jersey is not their fault, but 30+ minutes waiting for them while they go look for it and the communication between each other is not great. I see a bunch of responses to an email to get things fixed but oddly nothing has changed. As far buying stuff and getting things exchanged it is great. They just need to work on the communication with their staff and the people they order custom equipment from.
Pretty neat place. They got a great selection of high end soccer gear. Worth checking out
They have the right stuff, but tried to charge me more than the price that was on the label that he had. Odd scenario, usually a good place though.
Great selection overall, great atmosphere. Some of the San Antonio FC merchandise seem to have quality issues where stars/badges come off easily.
We LOVE the Soccer Factory semi-annual sale! Went in December and were able to score some incredible deals just in time for Christmas: jerseys, cleats, and balls at 50-70% off!
Be prepared to wait in line if you go early, but the deals are totally worth it.
There’s usually a long line to check out, as well, but don’t be fooled… the staff
does an amazing job of streamlining the process to get everyone through quickly.
It’s obvious how much work the crew puts in to organize the sale from start to finish. The lines move smoothly, items are laid out nicely with clear signage, and they have plenty of staff on-hand to support the large amount of customers.
Tanner, Luìs, Caleb, and the rest of the Soccer Factory team have always been incredibly helpful in assisting us any time we shop throughout the rest of the year, as well, and diligent in answering any questions we may have. We love supporting local businesses whenever possible, and the staff at Soccer Factory helps make it an easy decision to continue doing so!
Ordered Soccer Shorts and the correct items were not shipped. I called immediately to get fixed and I was informed there was nothing they could do about it. After being frustrated with this I was told it would be sent to a supervisor to review and I would be reached out to by the end of the business day. Never heard anything back, I have called almost every day since with the same answer and no resolution. Emails and calls to my rep go unanswered. Customer service is horrible with this company.
Location
12066 Starcrest Dr #100, San Antonio, TX 78247, United States
Hours
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